Refund & Cancellation Policy

All prices are in Indian Rupees (INR) and billed per the chosen cycle:

Annual billing is charged as a single upfront payment. The Free plan has no payment required and does not automatically upgrade.

To request a refund:

1. 1Email us at support@pulsezest.com with subject “Refund Request”
2. 2Include your registered email address and the date of payment
3. 3We will process your refund within 5–7 business days to your original payment method

Refunds are not applicable when:

• The refund request is made after 7 days of the transaction date
• The account has been found to violate our Terms & Conditions
• The Free plan (no payment involved)

You can cancel your subscription at any time from Account Settings → Billing. No cancellation fee applies.

After cancellation, paid features remain active until the end of your billing period. Your data is retained for 30 days, after which the account reverts to the Free plan.

To delete your account and all associated data, email support@pulsezest.com.

All paid subscriptions auto-renew at the end of each billing cycle. You will receive an email reminder 3 days before your renewal date. Cancel before the renewal date to prevent the next charge.

All transactions are processed securely through Razorpay. We do not store your card or UPI details on our servers. Refunds are returned to the original payment method (card, UPI, net banking, etc.).

• Email:support@pulsezest.com
• Phone:+91 6396219233
• Address:Pashupati Vihar Colony, Royal Khand, Bareilly, Uttar Pradesh – 243006, India
• Hours:Monday – Saturday, 10:00 AM – 6:00 PM IST